precleanse cleansing balm has been discontinued.

We're bringing new innovations to help you achieve your best skin ever.

Share Feedback

may we suggest

1 3
home cleansers precleanse cleansing balm
  •
1 3

precleanse cleansing balm

precleanse cleansing balm

make-up busting balm-to-oil

Deep-cleansing balm-to-oil melts away impurities and make-up from skin. Achieve cleaner, healthier-looking skin with the Double Cleanse regimen that begins with PreCleanse Balm. This water-activated, balm-to-oil version of our top-selling oil cleanser deconstructs layers of excess sebum (oil), waterproof make-up, environmental pollutants and residual product buildup on skin. The Botanical Biolipid Complex locks in hydration and reinforces the skin barrier while Apricot Kernel Oil helps nourish skin. Use the included cleansing mitt to thoroughly cleanse debris from the skin’s surface, allowing your recommended Dermalogica Cleanser to deliver even more effective cleansing results. Ideal for balanced to dry skin. Safe for use around the eye area. Store at room temperature.

View full details

free shipping

on orders $50+

free sample

with all purchases

free returns

within 30 days

rewards

shop, earn, redeem

Overall rating: 4.638468 / 5 from 1253 reviews.

AI Generated Review Summary

This precleanse cleansing balm effectively removes impurities, makeup, and pollutants, leaving skin clean, soft, and refreshed. The balm-to-oil formula, combined with the included cleansing mitt, enhances the cleansing experience. Ideal for balanced to dry skin, it also provides hydration and reinforces the skin barrier.

Summary topics

  • Skin Feel (26%): A significant amount of customers expressed appreciation for how this cleansing balm made their skin feel clean and soft.
  • Makeup Removal (18%): A significant number of customers pointed out that this cleanser effectively removes makeup and leaves their skin cleaner than ever.
  • Cleanse Sensation (31%): A substantial number of customers stated that this cleanser feels clean and leaves their skin feeling refreshed.
  • Cleansing Mitt (11%): It was observed by customers that the mitt is great for exfoliating and cleansing the skin.
  • Product Scent (8%): Customers appreciated the amazing smell of this product, with many describing it as amazing, great, and divine.

Review topics: ["size","irritation","fragrance","fit","smell","weight","improvement","issues","skin","results","quality","price","feels","benefits","packaging","works","texture","looks","face","difference","oil","eyes","scrub","service","amount","formula","consistency","balm","residue","pores"].

Review highlights

  • "It easily removes makeup and makes your skin feel really clean and soft." — Genia L.
  • "Ultimate deep cleaning, skin feels smooth and refreshed" — Dee
  • "It gently cleans my face and moisturizes my skin so well that I don't need an additional moisturizer." — Assiya

Reviews

WHYYYY?!?

"PLEASE bring this back. I LOVED IT SO MUCH!!"

— Aly B. (5/5)

Amazing product

"Please bring this back. The oil doesn't work. This was the best product"

— Michelle (5/5)

Bring this back!

"This stuff was a game changer for me. The precleanse oil breaks me out. Please bring this back!!"

— Amanda (5/5)

Bring it back please!!

"Bring it back please!!! Such a great product!!"

— Ashleigh S. (5/5)

Good product

"Good product"

— Joyce A. (5/5)

Paty P

"I received this as a free gift with my order and i really like the way it melts the makeup and oil from my face. I will be ordering a full size soon. I recommend this product."

— Paty P. (5/5)

There is nothing else I would use to remove my mascara.

"I begin my nighttime routine with this product. It's Great! I truly love it."

— Denise (5/5)

In love!!

"I use this product in my skin care daily routine, before the cleansing gel. It gently removes my makeup and all the oil accumulated during the day, I feel my skin really soft and very clear. The cleansing Mitt that comes included is amazing, it massages your skin and helps in the removal of makeup and oil-excess. I received this product complimentary for test purposes and I will definitely buy more."

— Larissa (5/5)

game changer love it

"game changer love it"

— j (5/5)

Love this product!

"I can't imagine going without this balm now that I've started. I have extremely sensitive skin and this does nothing but good for the dryness I've always suffered with. My face has never looked or felt better since using dermalogica products."

— Kristina N. (5/5)

Q&A

Why is it discontinued? It WAS the best thing for my skin. My skin was no longer dry. Nothing worked like it did on my skin. The cleansing oil does not work like it did. I'm very disappointed.
Hello, and thank you for providing your feedback on this discontinuation. I will certainly pass this on to our product team. I know it can be hard to say goodbye to products we love! There are usually many reasons why a product gets discontinued/reformulated. Often it has to do with the sales performance of the product, combined with either the availability of newer and more effective ingredient technology, or in some cases an ingredient no longer being available or becoming cost prohibitive. Kind regards, Amber The Dermalogica Team
How and where should I store the cleansing mitt to keep it clean and dry?
Hi Laura, Thank you for your question. We recommend rising the mitt with tepid water. You can also wash it with your Dermalogica cleanser! Then, let your mitt dry in a dry area, such as your countertop or a drawer. Best regards, The Dermalogica Team
What's the difference between the precleanse balm and the precleanse? I have oily, dry (combination) skin with adult hormonal acne. I want to get a pre cleanse to go with the ultracalming cleanser. As I don't want anything harsh but effectively cleaning my skin.
Hello, Crystal! Precleanse is for combination or oily to normal skin. Precleanse Balm is for dry or sensitive to normal skin. They are both used in the same way: apply with dry hands onto dry skin. Melt away makeup. Add water to create a light, milky emulsion and rinse away with no oily residue. Based on the description of your skin, I recommend leaning towards the Precleanse for combination/acne prone skin.
Does the smaller size of PreCleanse balm also come with the mitt?
Hello. It comes with a tiny finger mitt :)
Hi there, should I be double cleansing morning at night or just at night?
Hi. You can double cleanse morning and night if you would like, for the cleanest skin. PM double cleansing is most important.