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give the gift of healthy skin | shop our valentine's gift guide
give the gift of healthy skin | shop our valentine's gift guide

shipping

Holiday Shipping

Please note that order processing and shipping timelines for the holiday period are at an all time high.  Our distribution centre is located in Toronto and most shipments are fulfilled from this location.  To ensure your orders arrive on time for the holidays, please follow the shipping guidelines noted below.  Any orders placed after 12pm ET will be processed the following business day. 

province

standard shipping

(3-7 business days)

express shipping

(1-3 days)

Ontario December 18 December 20
Quebec December 18 December 20
British Columbia December 2 December 13
Alberta December 15 December 20
Saskatchewan December 15 December 20
Manitoba December 17 December 20
Newfoundland December 16 December 20
Nova Scotia December 17 December 20
New Brunswick December 17 December 20
Nunavut December 14 N/A
Northwest Territories December 13 N/A
Yukon December 13 N/A

BC Residents

Our hearts go out to the residents of British Columbia. Following the natural disaster, couriers are facing province wide shipping delays. We have initiated contingencies to fly items of various services such as Canada Post Xpresspost™ and Priority™ into and out of B.C. These items are being delivered within the province where it is safe to do so and where there is road access, however BC customers may experience delays.

 

Standard Shipping

order total

standard (3-7 days)

express (1-3 days)

$0 - $50 $10 $15
$50+ free $15

 

We ship our order with Canada Post. Orders are shipped and delivered to a valid address on business days only (Monday – Friday, excluding major holidays).

ground shipping

Most orders are processed and shipped within 24 hours of purchase, depending on product availability. Any orders placed on weekends or holidays will be processed and shipped the next available business day.

Once your order has been processed, transit time is anywhere between 1 and 4 business days, depending on your shipping address. Note that these times are not guaranteed and may be delayed due to internal server errors, weather, and other unexpected conditions.

Please note that orders are shipped and delivered on business days only (Monday – Friday, excluding major holidays).

express shipping

Parcels being shipped outside of major city hubs may take longer than projected, the liability lays with Canada Post. We may limit quantities available for sale or sold, and we reserve the right at any time to reject or correct any order for any reason whatsoever.

do you ship internationally?

We do not offer international shipping or ship to any freight forwarders. Please visit our international sites to order directly from that market. 

how will I know when my order ships?

Tracking information will be sent via e-mail upon shipment of goods.

To check the status of your order, log in to your account.