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FAQs

How do I find products for my skin type or concern?

Use the site filters (skin type, concern, or ingredient) and check product recommendations organized by routine step. For a personalized plan, consult a Professional Skin Therapist (PST) or book a Face Mapping consultation to match products to your skin health needs.

Are product ingredients, certifications, and suitability listed for each product?

Yes. Each product page lists the full ingredient panel, relevant certifications (cruelty-free, vegan), and suitability notes. For questions about specific claims or ingredients, review the product page or contact customer service or a PST.

How do I build a routine from this collection?

Start with core steps: cleanse, tone or mist, treat (serums and targeted treatments), moisturize, and finish with SPF during the day. Choose products for each step based on your skin type and concerns, and introduce one new product at a time to monitor how your skin responds.

Can I buy travel sizes or request samples before committing to a full-size product?

Some products are available in travel-size or trial-sizes. Availability is listed on the product page.

How do I read ingredient lists and understand active ingredients?

Ingredients are listed in descending order by concentration. Look for active ingredients by name (e.g., Hyaluronic Acid, Vitamin C) and check the product description for intended benefits. If you’re unsure how an ingredient fits into your routine, consult a PST for guidance.

How can I be sure I’m buying authentic Dermalogica products?

Purchase only from dermalogica.com, authorized Dermalogica treatment centers, or approved retail partners. Authorized sellers and product pages are the best way to ensure authenticity. If in doubt, contact customer service or your local PST.

What are the site policies for shipping, returns, and subscriptions?

Shipping, returns, and subscription terms are listed on dermalogica.com under Shipping & Returns or the subscription page. For policy details, account-specific questions, or help with an order, contact customer service by the channels listed on the site.

Are Dermalogica products clean and cruelty-free?

Yes. Dermalogica has followed clean formulation standards since 1986, avoiding artificial colors and fragrances, mineral oil, lanolin, S.D. alcohol, parabens, and microplastics. All products are certified vegan and recognized as cruelty-free by PETA and Leaping Bunny. Clinical claims are supported by third-party studies where applicable.