setCookieURL setCookieURL setCookieURL setCookieURL Shipping Information, Shipping Rates | Dermalogica®
free! cleanse and glow kit when you spend $135 ($34 value) | canada post service delays | COVID-19 updates

shipping

Please note: Due to the current situation involving Covid-19, Canada Post may face potential impacts related to their local facilities and air transportation. Customers may begin to experience slower than normal delivery times up to an additional 10-15 days.

To help minimize points of close contact in our communities, Canada Post will no longer be requesting signatures for any deliveries to the door. Instead, where possible, delivery agents will apply a safe drop process. We thank you for your patience and understanding.

Receive complimentary ground shipping on all Dermalogica orders of $50 or more.

 

shipping info


All orders are processed within 24-48 hours of purchase. Any orders placed on weekends or holidays will be shipped the next available business day. Once your order has been processed below shipping time applies:

Order Total 4-7 Business Days 2-3 Business Days
$0.00 - $49.99 $10.00 $15.00
$50.00 + FREE $15.00


Same-day orders: Orders must be placed before 9:00 am in order to be valid for same-day shipping. Same-day service is valid in select postal codes in the Greater Toronto Area. Any orders placed on weekends or holidays will be shipped the next available business day. Same-day service is available for an additonal $25 fee. If Same-day service is selected on a weekend or outside of applicable time, it will be defaulted to Xpress Shipping (2-3 business days) at applicable rate.

What courier service do you use?

Our primary courier is Canada Post. You can contact Canada Post via www.canadapost.ca or call on 1-866-607-6301, Monday to Friday, 7 a.m. – 11 p.m. ET, Saturday and Sunday, 9 a.m. – 9 p.m. ET

Will I receive notification that my order has been dispatched?

Yes, you will receive an email from Canada Post notifying you of your order being shipped.

How can I track my parcel?

You can track your parcel by visiting www.canadapost.ca

Do you ship internationally?

No, we do not offer international shipping. We cannot accept credit cards with international billing or shipping addresses.

Order Processing/ Shipping policy.

Regular Shipping: Shipping Speed, Shipping distance & Projected arrival date (business days): Local: Up to 3 days | Regional: Up to 5 days | National: Up to 9 days
Xpress Shipping Shipping Speed, Shipping distance & Projected arrival date (business days): Local: Up to 2 days | Regional: 2-3 days | National: 2 -4 days. Parcels being shipped outside of major city hubs may take longer than projected, the liability lays with Canada Post.
We may limit quantities available for sale or sold, and we reserve the right at any time to reject or correct any order for any reason whatsoever.